Help & Support

Lombard cards are designed to help you get what you want, right now, with generous Interest Free terms.


    Activating your card

    Once you receive your card and PIN,
    activate your card by calling 
    1300 132 301 or via Online Access.

    Call us today 

    Using your card

    Use your card in store, online and over the phone. In fact, you can use it anywhere that Visa is accepted.

    Find out more
  • Managing your card

    Take full control of your Lombard account with 24x7 Online Access and
    easy to read statements.

    Find out more
Can't find what you're looking for?
Visit our FAQs page or call us
on 1300 132 301

More useful help topics

Lost or stolen cards in Australia

Call us immediately on 1300 132 301.

Heading overseas?

Before you depart, tell us where you’re going so we can give you the Visa Card Hotline number for that country.

Apply for a credit limit increase

If you’ve found more great lifestyle deals that are too good to miss and need to increase your credit limit, simply call 1300 132 301 with your financial details to hand. Our Customer Service team will be able to help you apply for a credit limit increase.