Help & Support

Hearing or Speech Impairment

If you are deaf or have a hearing or speech impairment, contact the National Relay Service:

  • TTY users phone 133 677 then ask for (02) 9431 1600.
  • Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for (02) 9431 1600.
  • Internet relay users connect to the National Relay Service and then ask for (02) 9431 1600.

The National Relay Service will relay the conversation between Lombard Finance and you.

National Relay Service


If English is not your first language, Lombard will endeavour to offer the services of a multilingual employee. To inquire as to whether your preferred language is spoken by a Lombard
employee contact us.

If you would like to take advantage of a Translating and Interpreting Service for non English speakers
please refer to The Department of Immigration and Citizenship on 131 450 or via their website